7 important qualities to look for in a reliable local cleaning company

So you’ve thought about hiring a professional cleaning company, but who do you choose? It can get a little tricky deciding which ones look the best and which ones you should avoid. How can you ensure they look trustworthy enough? And will they do a good enough job? 

However, there’s no need to worry any longer! We’ve created this guide to help you identify exactly what to look for when choosing a reliable local cleaning company so that you make the best decisions for your home! 

Reputation and reviews

When searching for reliable local cleaning services, it's important to take a look at the company’s reputation and reviews. This will give you a good sense of their past performance, customer satisfaction, and what you can expect from their home cleaning services.

A dependable company with a good reputation will have plenty of satisfied customers who are willing to leave positive reviews! To get an idea of the company's reputation, it’s a good idea to check its website or social media accounts. 

Alternatively, you could ask friends, family, or close neighbours if they’ve ever used a reliable cleaning company in the local area.

After all, the best recommendations come from those you trust the most! 

They use quality equipment and cleaning products

The best professional house cleaning companies will only use high-quality cleaning products that are specifically designed for the task at hand, whether it is sanitizing, disinfecting, dusting, or deep cleaning! Having the right equipment and supplies is essential for any cleaning business to provide high-quality services. 

Using top-quality products not only ensures that your home is left sparkling and spotless, but also that the cleaning process is safe for both the cleaners and the environment. Using these hygienic products also demonstrates that the company values the quality of their service and is willing to invest in it!

Customer service and communication

When it comes to hiring professional cleaners, customer service and good communication are key! These factors will ensure that you have a positive experience throughout the whole process and that all your cleaning needs are met.

A trustworthy cleaning company should be available, polite, and responsive to customer needs and concerns, even at the last minute! They should be easy to reach, whether it's by phone, email, or text.

And when you do have any questions, they should be quick to respond and happy to help. 

Clear pricing and detailed cleaning service options

Another important aspect related to customer service is how a company sets its cleaning prices and service options. A reliable cleaning company should provide you with clear and transparent pricing, with no hidden fees or extra charges. They may even be able to visit your house beforehand and give you a free home estimate.

They should also be able to offer a variety of different service options that cater to your specific needs and budget. For example, general cleaning or housekeeping services typically would cost less than a detailed end-of-tenancy clean or deep clean. You can even try creating your own cleaning checklist and presenting it to the company to see if they can tailor a pricing structure to suit you!

Do they practise green cleaning?

​​In today's world, it's more important than ever to consider the environmental impact of our actions. That's why it's a good idea to look for a home cleaning service that is committed to environmental sustainability.

A reliable cleaning company should use eco-friendly cleaning supplies that are not only environmentally safe but carry no risk to human health! It demonstrates that they are committed to safe cleaning, care about the environment, and are working to reduce their impact on it.

Bonded and insured

Even during professional house cleaning, accidents can happen! which is why it's vital to only hire professional cleaning companies that are fully insured and bonded. This will protect both you and the company in case of any breakages, accidents, or damages that may occur while they are on the job.

Availability and flexibility

Finally, a reliable local cleaning company should be able to accommodate your booking whenever you request it, even on weekends! Whether you need cleaning on a regular basis (weekly, biweekly, or monthly) or even same-day cleaning, there should always be a cleaning crew on hand to meet your demands.

As well as being readily available, they should also be flexible and be able to customize their house cleaning services to meet your specific needs. This could include things like spring-cleaning, move-in or move-out cleaning, or specialized, detailed cleaning. 

Wecasa reliable local cleaning solutions

At Wecasa, we’ve made the search for reliable local home cleaning services as simple as it can be! Operating across the entire UK, our professionally trained house cleaners are dedicated to providing the best cleaning results to ensure your home sparkles!

Whether you’re looking for one-off cleaning, deep cleaning, or regular cleaning, we’ve got you covered with a huge variety of services available at an extremely competitive price! Starting from just £15.90 per hour, you could even arrange for a cleaner to come on the same day.

To book your domestic cleaner today, simply enter your address details below, and we’ll find the best cleaner available near you!